Artisan Baking Excellence

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

At Baking Heritage Co, we collect information you provide directly to us, such as when you place an order, contact us, or subscribe to our newsletter. This may include your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Provide customer support
• Send you promotional materials (with your consent)
• Improve our products and services

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 713-284-7739.

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Terms of Service

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using the services of Baking Heritage Co, you accept and agree to be bound by the terms and provision of this agreement.

Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Payment is due at the time of order placement unless other arrangements have been made.

Custom Orders

Custom cake and pastry orders require advance notice and a deposit. Changes to custom orders may incur additional charges and must be made at least 48 hours before the scheduled pickup or delivery date.

Cancellation Policy

Standard orders may be cancelled up to 24 hours before pickup or delivery. Custom orders require 48 hours notice for cancellation. Cancellation fees may apply.

Delivery

Delivery times are estimates and not guaranteed. We are not liable for delays due to weather, traffic, or other circumstances beyond our control.

Quality Guarantee

We stand behind the quality of our products. If you are not satisfied with your order, please contact us within 24 hours of receipt for resolution.

Limitation of Liability

Baking Heritage Co shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

Contact Information

For questions regarding these terms, contact us at [email protected] or +1 713-284-7739.

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Disclaimer

Last Updated: January 1, 2026

General Information

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Baking Heritage Co excludes all representations, warranties, obligations, and liabilities arising out of or in connection with this website and its contents.

Allergen Information

Our products may contain or come into contact with common allergens including wheat, eggs, milk, nuts, soy, and other ingredients. Please inform us of any allergies or dietary restrictions when placing your order.

Nutritional Information

Nutritional information provided is approximate and based on standard recipes. Actual nutritional content may vary based on ingredients and preparation methods.

Product Variations

As our products are handmade, slight variations in appearance, size, and decoration are normal and should be expected. We strive for consistency while maintaining the artisanal quality of our baked goods.

Storage and Consumption

Proper storage instructions will be provided with your order. We recommend consuming our products within the suggested timeframe for optimal freshness and quality.

Website Content

While we strive to keep the information on this website accurate and up-to-date, we make no representations or warranties about the completeness, accuracy, or reliability of any information.

External Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these external websites.

Questions

If you have any questions about this disclaimer, please contact us at [email protected].